Description of Services:
We are a marketing agency that specializes in providing targeted advertising services to local businesses within the pet industry.
Our services include a comprehensive approach to digital marketing, tailored specifically to help pet-related businesses increase their visibility, drive customer engagement, and boost sales.
We offer a variety of advertising solutions, including social media campaigns, paid search advertising, and local SEO optimization, all designed to reach pet owners in your local area.
Our team works closely with you to develop strategies that are aligned with your business goals and to ensure your brand gets the attention it deserves.
Please note that our services are digital in nature and do not involve the sale of physical products. All services are delivered virtually, with no physical goods being shipped or delivered. The specific details of each advertising campaign will be discussed and agreed upon with our clients to ensure clear expectations are set.
The Purchase Currency:
All prices for our services are listed in United States Dollars (USD).
Please note that we only accept payments in USD, and all transactions will be processed in this currency. If you are purchasing from outside the United States, your payment provider may apply conversion fees or exchange rates based on your local currency.
Refund Policy:
We understand that circumstances can change, and we offer flexibility for both parties in the event of cancellation.
Cancellation by The Client: If you, the client, choose to cancel our services at any time, you will be responsible for payment for all work completed up until the cancellation date. However, you will be refunded for any unused portion of the 90-day Term Agreement, based on the remaining time left in the term.
Cancellation by The Agency: If we, the agency, decide to cancel the agreement, you will be required to pay for all work completed up until the cancellation date. However, you will be refunded for any unused portion of the 90-day Term Agreement, based on the remaining time left in the term.
Please note that refunds will be issued in the same form of payment that was used for the original transaction. Refunds for unused services will be calculated on a pro-rated basis depending on the remaining days in the 90-day term.
Shipping/Delivery Policy:
As a digital marketing agency, we do not ship physical products. All services provided are delivered electronically, and we ensure timely execution based on the specifics of each campaign or service agreed upon.
Delivery Method:
Services are delivered through email, online meetings, and other digital communication channels, depending on the nature of the service. You will receive regular updates on the progress of your campaign or project, and all deliverables will be shared electronically.
Delivery Times:
The delivery times for services depend on the scope of the project or campaign. We aim to complete all work within the agreed-upon timeframes and will communicate with you regarding any necessary adjustments to the timeline.
Eligible Destinations:
Our services are available to businesses globally. Since all services are provided digitally, there are no geographic restrictions for eligibility.
Return Policy
As we provide digital marketing services and not physical goods, we do not offer a traditional return or exchange process. However, we are committed to ensuring customer satisfaction with the services we provide.
Service Satisfaction: If you're not satisfied with the services rendered, we encourage you to reach out to us directly. We will work with you to address any concerns and, where possible, revise or adjust the services based on your feedback.
Cancellation and Refunds: As outlined in our Refund Policy, if you choose to cancel our services, you may be eligible for a refund for any unused portion of the service term, based on the remaining time left in your agreement. Refunds are processed on a pro-rated basis and will only be issued for services not yet delivered.
No Returns on Digital Services: Because our services are intangible and provided digitally, once the work is completed and delivered, it is considered final. There are no returns on the digital services provided.
Cancellation Policy
We understand that business needs may change, and you may need to cancel your services with us. Below are the conditions under which you can cancel your subscription or agreement with us:
Cancellation by The Client: You may cancel our services at any time by notifying us in writing. If you choose to cancel, you will be responsible for payment for all work completed up until the cancellation date. However, you will be refunded for any unused portion of the 90-day Term Agreement, based on the remaining time left in the term.
Cancellation by The Agency: In the event that we need to cancel the agreement, you will only be required to pay for work completed up until the cancellation date. You will be refunded for any unused portion of the 90-day Term Agreement, based on the remaining time left in the term.
Contact Us:
If you have any questions or concerns about our Fulfillment Policy, please contact us at:
Phone: +1 (916) 872-7672
Ilijah@ihpetmarketing.com